Harmonious and Hierarchal Japanese Leadership Style

 

A longtime aviation professional, Tilak S. Ramaprakash manages operations such as auditing and accounting. With an extensive academic background that includes an MS earned at Purdue University, Tilak Ramaprakash authored a paper reviewing a study on commonalities and differences in leadership across Western and Asian countries.

In looking at Japan, he describes a rigid and hierarchical society, with companies taking a paternalistic attitude toward workers. The positive side of this restrictive system is that Japanese managers are oriented toward taking a caring, helpful attitude with employees. This is reinforced by a sempai-kohai mentoring relationship, in which older team members are expected to help new arrivals gain their feet in the company and thrive.

Interestingly, despite the inflexible structure, Japanese companies feature a group dynamic in which harmonious equality is valued above power struggles and direct criticism. This internal harmony often holds importance above simply making money or being more productive and helps explain why Japanese companies have proven so challenging to take over by outsiders.

Another important aspect of the equation is that the march to seniority and higher salary is long-term in Japan, with greater responsibilities and rank added only gradually. The salary differences between various group members are not so wide, as the emphasis is on the well-being of the collective.

Open Skies Agreements with the European Union

 

Tilak S. Ramaprakash is an aviation professional who has piloted and provided strategic advice on aviation operation management. Extensively researched in his field, Tilak Ramaprakash is the author of “Open Skies Agreements with the European Union.” In the paper, he looks at agreements that enable partner countries to minimize government intervention in using EU airspace and facilities while providing maximum access.

Such agreements pose serious trade law issues, with critics arguing that the EU often provides more, through unlimited access, than reciprocating countries do, with their “comparatively limited markets.” Despite this, EU Open Skies agreements have been integral in achieving commercial aims, including boosting traffic flow, increasing global economic activity, and controlling airfares.

One major issue that needs to be resolved is the Open Skies agreement with the US, which provides US carriers with free access to the EU while not achieving a fair level of reciprocating access. The author suggests that the US-Canada Open Skies agreement could be a viable model moving forward in negotiating a new agreement that would be more equitable.

How Threat and Error Management Functions on the Runway

 Active with the Professional Aviation Maintenance Association, Tilak S. Ramaprakash has a background as a contract pilot and aviation auditor. As a member of Purdue University’s Aviation Technology Department, Tilak Ramaprakash authored the paper “Threat and Error Management (TEM) and Runway Excursions.”

A human performance-related safety concept, TEM originated in the procedures followed on airline flight decks. It is now used more broadly in discussing a variety of dynamic operating environments across the aviation realm.

At its foundation, TEM involves maximizing safety margins through anticipation, recognition, and recovery. The anticipation aspect consists of the flight crew staying vigilant and avoiding a sense of complacency. Recognition involves identifying unusual patterns the moment they occur, which is essential to mitigating an error or threat. Finally, recovery requires regaining an acceptable state of safety given a situation where the aircraft is in trouble. It represents a final opportunity to avoid an undesired outcome, such as a crash landing.

The factors involved in such situations on the runway are manifold and include bad weather, airport birds, terrain, ground crews, and air traffic control. In addition, many issues involving personnel can contribute, from experience level to excessive workload and resulting fatigue and stress. Maintaining a TEM protocol can help ensure that factors leading to unwanted incidents are proactively identified and prevented.

Factors that Determine Airline Quality

A Professional Aviation Maintenance association member, Tilak Ramaprakash earned his bachelor and master of science in aviation management and aviation and aerospace management, respectively, from Purdue University. An accredited aviation auditor, Tilak S. Ramaprakash's interest in aviation permeates different facets, including airplane quality reviews and measurement parameters.

Punctuality forms one criterion for measuring airline quality. Unlike other modes of transport such as the road, where you can catch the next bus or taxi, flight delays are costly and significantly disrupt schedules, especially for connecting flights or essential engagements. Constant delays, especially departures, which passengers seem to remember more than delayed arrivals, deter future bookings.

Luggage handling is the second parameter when evaluating airline quality. Passengers never forget lost, mishandled, or tampered with luggage, especially for sentimental or costly items. The experience forms the first response when someone asks for a referral, and since nobody wants to lose luggage, they tend to keep away.

The third criterion is customer service, both from ground and flight crews. While different demographics and cultures harbor different expectations, basic best practices in customer service exist.

From the three parameters, Mr. Ramaprakash believes customer service deserves the highest weight as it determines how the other issues are addressed. For example, for inevitable delays, proactive communication on time and engaging the passengers on alternatives such as re-routes and connecting flights help alleviate the distress levels.

Though other factors that determine quality exist, the three play a significant role in judging airline quality. Other variables, such as the age of the fleet, compliance, and seat tilt, are more back-end elements not immediately visible or do not affect the passenger directly.